- INFORMATION COLLECTED
We consider all information that can be used to identify an individual, including, but not limited to, first and last name, date of birth, home address, date of birth, address of the including, but not limited to, first and last name, date of birth, home or other physical address, email address, telephone number or other address or other physical address, email address, telephone number, or other relevant information considered Personal Information (“Personal Information”). You may be asked to provide Personal Information information when you use our website, register an account or use our services. The Personal Information we collect may include information such as: contact information (including phone number), shipping information (including phone number), shipping information, billing information, transaction history, website usage preferences, and feedback regarding the services. When you interact with the Services, our servers maintain a unique activity log about you that collects certain traffic and administrative certain administrative and traffic information including: the originating IP address, time of access, date of access, page date of access, web page(s) visited, language usage, software crash reports and the type of browser used. type of browser used. This information is essential to the provision and quality of our services. We do not collect any personal information without your prior knowledge.
- MEANS OF DATA COLLECTION AND PROCESSING
- USE OF INFORMATION
We use the personal information we collect from you to provide our services, provide customer service, to provide necessary security and identity verification checks, to process any of your online transactions, to assist you in verification checks, to process any of your online transactions, to assist you in participating in third party promotions, to fulfill certain your participation in third party promotions, to meet certain business requirements, and for any other purpose related to the operation of the other purposes related to the operation of the Services. As such, we may share your personal information information with our carefully selected partners (including any other party that has data sharing agreements with the latter). data sharing agreements with the latter).
Your personal information may also be used by us to provide you with: (1) (1) promotions and information about our products and services; and (2) offers and information about our partners’ products and services in order to (2) offers and information about our partners’ products and services, in order to expand the range of products provided and to improve our customer service. From time to time, we may request information through surveys or contests. Participation in these surveys or contests is completely voluntary and you have a choice as to whether or not to you have a choice whether or not to disclose such information. Information requested may include contact information (such as name, mailing address and phone number) and demographic information (such as zip or postal code or age). (such as zip or postal code or age). By accepting any prize contest or winnings from us, you consent to the use of your name for advertising and promotional purposes without additional compensation compensation, except where prohibited by law. Unless you have opted out of receiving promotional information, we may also use your promotional information, we may also use your personal information (including your email address and phone number) to provide you with address and telephone number) to provide you with information about our products, services and promotions, including other gaming promotions, including other gambling products (including casino, betting) and the products and services of third parties services of third parties carefully selected by us.
- CERTAIN EXCLUDED INFORMATION
We may disclose your personal information if required to do so by law or if we believe in good faith that such action is necessary to in good faith that such action is necessary for: (1) compliance with any legal process served on us, any of our sites or the Services, or in circumstances where we are acting pursuant to (1) comply with any legal process served on us, any of our sites or the Services, or in circumstances where we are under a substantially similar legal of a substantially similar legal obligation; (2) protect and defend our rights or property; or (3) act to protect the personal safety of users of the Services or the public. Yes, a our sole determination, it is discovered that you have attempted to deceive us or commit fraud, the company, or any other user of the Services in any way including but not limited to game manipulation or fraudulent payment. game manipulation or fraudulent payment, or if you suspect payment fraud, including the use of stolen credit cards or any other stolen credit cards or any other fraudulent activity (including any charge or other reversal of a payment) or prohibited payment) or prohibited transaction (including money laundering), we reserve the right to share this information (along with your identity). share this information (along with your identity) with other online gaming sites, banks, credit card companies and relevant agencies. credit card companies and relevant agencies. (4) For the purposes of research for the prevention of addiction, data may be (4) For the purposes of addiction prevention research, the data may be made anonymous and passed on to the respective institutions.
You may “opt-out” of receiving any promotional communications by either opting out through the account settings opt-out through the account settings available on our sites or the services, or in an email you receive from us, or at any time by an email you receive from us, or at any time by sending us an email, or by writing to us via customer service. email, or by writing to us through customer service.
Information placed on your device
When you access our services, we may store information on your device. This This information is known as cookies, which are small text files that are stored on your device when you visit online device when you visit online pages that record your preferences. We also use local shared local shared objects or ‘flash cookies’. Flash cookies’ are similar to browser cookies. They allow us to remember things about your visits through our sites. Neither cookies nor flash cookies can be used to access or use other information on your computer. We only use these methods to track usage of our services. Cookies help us monitor traffic to the site, improve our traffic to the site, improve our services and make it easier and/or more relevant to your use. We use Flash cookies and third party cookies to help us show you more relevant and desirable ads. more relevant and desirable ads.
- STRICTLY NECESSARY COOKIES
Strictly necessary cookies are essential to allow a user to move around a website and use its features, such as around a website and use of its features, such as accessing secure areas of the website or making financial transactions. website or making financial transactions. Without these cookies, we would not be able to make our websites work efficiently. our websites function efficiently.
- During the registration process
These cookies will maintain information collected during your registration and will enable us to recognise you as a customer and provide you with the services you need. recognize you as a customer and provide you with the services you need. We may also use this information to information to better understand your interests while online and enhance your visits to our platforms. platforms.
- On our website
A ‘session-based’ cookie: This type of cookie is only assigned to your computer during your visit to the visit to our website. A session-based cookie helps you move around our website faster and, if you are a registered customer, allows us to give you information that is more relevant to you. faster and, if you are a registered customer, allows us to give you information that is more relevant to you. you. This cookie automatically expires when you close your browser.
A “persistent” cookie: This type of cookie will remain on your computer for a period of time. period of time set for each cookie. Flash cookies are also persistent.
Analytical’ Cookies: This type of cookie allows us to recognize and count the number of visitors to the visitors to our our site and see how visitors use our services. These help us to improve the way our customers our customers work, for example, by ensuring that you can find what you are looking for easily. easily.
You have the ability to accept or decline cookies. Most web browsers web browsers automatically automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. browser settings to decline cookies if you prefer. The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting cookies. will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, and how to disable cookies. when you receive a new cookie, and how to disable cookies.
You can change your Flash Player settings to prevent the use of flash cookies. The settings manager in your Flash Player allows you to manage your preferences. To disallow allow flash cookies from all third party content go to the ‘Global Storage Settings’ panel of the Settings Manager ‘Global Storage Settings’ panel and select the ‘Allow Flash content from all third-party content’ checkbox. “Allow third-party Flash content to store information on your computer and close the ‘Settings Manager’. Settings Manager. Alternatively, you can also adjust the settings for the specific websites you visit through the Settings specific websites you visit via the ‘website storage settings’ panel, which is also located in the settings manager. also found in the settings manager.
If you are using an older version of Flash Player or an older web browser, the settings manager may not be manager may not be available to you. We recommend that you make sure you update your Flash Player and browser to the latest versions available.
If you’re using an older version of Flash Player or an older web browser, the configuration manager may not be available to you. We recommend that you make sure you update your Flash Player and browser to the latest versions available.
If you choose to decline cookies, you may not be able to take full advantage of all the features on the features on our sites. our sites.
- CONSENT TO USE ELECTRONIC SERVICE PROVIDERS
- CONSENT FOR SAFETY REVIEW
We reserve the right to conduct a security review at any time to validate the registration data provided by you and to verify your use of the validate the registration data provided by you and to verify your use of the Services and your financial transactions for potential breach of our transactions for potential non-compliance with our Terms and Conditions and applicable law. applicable law. By using our services and thereby accepting our Terms and Conditions you authorize us to use your Conditions you authorise us to use your personal information and to disclose your personal information to third parties for the purposes of third parties for the purposes of validating the information you provide during your use of our services, including, where required our services, including, where necessary, the transfer of information outside of your country. Security reviews may include, but are not limited to, ordering a credit report and/or otherwise verifying the information you provide during your use of our services, including, where necessary, transferring information outside of your country. otherwise verifying the information you provide with third party databases. In addition, to facilitate these security reviews, you agree to provide such information or documentation as we may request. documentation that we may request.
We are aware of the importance of security and the techniques necessary to secure information. information. We store all personal information we receive directly from you in an encrypted, password-protected database that resides an encrypted, password-protected database that resides within our secure network behind state-of-the-art active firewall software. behind state of the art active firewall software. (Our SSL version 3 support services with encryption 128-bit encryption). We also take steps to ensure that our subsidiaries, agents, affiliates and vendors employ appropriate security measures. vendors employ appropriate security measures.
- PROTECTION OF MINORS
Our services are not designed for or directed to persons under the age of eighteen (18) (or the legal age in your jurisdiction). legal age in your jurisdiction). Anyone who provides their information to us through any part of the Services means, to us any part of the Services means, to us, that you are eighteen (18) years of age (or the legal age in your jurisdiction) or older. legal age in their respective jurisdiction) or older. It is our policy to uncover attempts by minors to access our services which may involve us having to initiate a security review. security review. If we become aware that a minor has attempted to or has submitted personal information through our Services, we will not our services, we will not accept their information and will take steps to purge the information from our records. from our records.
- INTERNATIONAL TRANSFERS
Personal information collected on the Services may be stored and processed in any country in which we or our affiliates, suppliers or agents maintain facilities. any country in which we or our affiliates, suppliers or agents maintain facilities. By by using our services, you expressly consent to any transfer of information outside of your country your country (including to countries that cannot be assessed as having adequate privacy laws). privacy laws). However, we take reasonable steps to ensure that our agents, affiliates and suppliers comply with our privacy standards. and suppliers comply with our privacy standards, regardless of their location.
- THIRD-PARTY PRACTICES
- LEGAL NOTICE
The services operate “AS IS” and “AS AVAILABLE” without any kind of liability. responsibility. We are not responsible for events beyond our direct control. Due to the complex and the complex and ever-changing nature of our technology and business, we cannot guarantee nor do we claim that there will be error-free performance. nor do we pretend that there will be error-free performance with respect to the privacy of your personal information, and we will not be information, and we will not be liable for indirect, incidental, consequential or punitive damages related to the privacy of your personal information, consequential or punitive damages related to the use or release of such personal information.
- OTHER WEBSITES